The L&D Dispatch

The L&D Dispatch

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You can deliver 'ROI' without changing behavior
But do you deserve the credit?
Nov 24 • 
Ross Dickie
Harry Potter and the three-year strategy
How the magical quickly becomes the mundane.
Nov 10 • 
Ross Garner
Why organizations still need learning designers
Friction is a feature of LXD, not a bug.
Nov 3 • 
Ross Dickie

October 2025

Learning equals behaviors, behaviors equal outcomes
No more tilting at the impact windmill.
Oct 20 • 
Ross Garner
The unbearable weight of being empathetic
How the overly empathetic manager is as bad as the manager with no empathy.
Oct 6 • 
Ross Garner

September 2025

Time really is money
So, why should organizations be willing to spend it on L&D?
Sep 22 • 
Ross Dickie
Is compliance on the cusp of breaking?
Why tick-box training is no longer enough.
Sep 8 • 
Ross Garner

August 2025

It's not your job to create content.
But that doesn't mean you don't have to be creative.
Aug 25 • 
Ross Dickie
Workplace learning: The coffee room vs the classroom
Building informal and formal learning into the workplace.
Aug 18 • 
Ross Garner
How do we design 'engaging' learning?
For that matter, what does 'engaging' even mean?...
Aug 11 • 
Ross Dickie

July 2025

Guest post: Evaluation or justification?
Carl Akintola asks if your outcome was ever in doubt.
Jul 28 • 
Ross Garner
Yes, you can isolate the impact of learning
But that doesn't mean that you need to do so for every project.
Jul 21 • 
Ross Dickie
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