The L&D Dispatch

The unbearable weight of being empathetic

How the overly empathetic manager is as bad as the manager with no empathy.

Oct 6 • 

Ross Garner

2

September 2025

Time really is money

So, why should organizations be willing to spend it on L&D?

Sep 22 • 

Ross Dickie

Is compliance on the cusp of breaking?

Why tick-box training is no longer enough.

Sep 8 • 

Ross Garner

3

3

August 2025

It's not your job to create content.

But that doesn't mean you don't have to be creative.

Aug 25 • 

Ross Dickie

4

Workplace learning: The coffee room vs the classroom

Building informal and formal learning into the workplace.

Aug 18 • 

Ross Garner

3

How do we design 'engaging' learning?

For that matter, what does 'engaging' even mean?...

Aug 11 • 

Ross Dickie

5

July 2025

Guest post: Evaluation or justification?

Carl Akintola asks if your outcome was ever in doubt.

Jul 28 • 

Ross Garner

Yes, you can isolate the impact of learning

But that doesn't mean that you need to do so for every project.

Jul 21 • 

Ross Dickie

5

2

That top-down AI strategy is never coming

But that gives you freedom to play.

Jul 7 • 

Ross Garner

1

2

June 2025

The future is not now

The AI revolution in L&D may well be coming. But probably not as fast as you think...

Jun 23 • 

Ross Dickie

2

How much do managers really matter?

Measuring 'managerial magnetism', and why even the best managers sometimes struggle.

Jun 16 • 

Ross Garner

2

Why 'learning styles' and other myths refuse to die

Thoughts on a popular misconception about learning

Jun 9 • 

Ross Dickie

2