The L&D Dispatch

What happens when a metric becomes a target?

Reflections on Goodhart's Law

Mar 30 • Ross Dickie

1

Where have all the answers gone?

Advanced analytics turns the refresher course into a business intelligence tool.

Mar 9 • Ross Garner

4

February 2026

There's no such thing as 'content'

But it's a useful straw man if you're looking to make a point.

Feb 23 • Ross Dickie

1

Cheap, shallow and everywhere

Talking heads have gone mainstream! Don’t double down on them.

Feb 9 • Ross Garner

1

January 2026

How do you measure change against something that's never happened?

And hopefully, never will...

Jan 26 • Ross Dickie

4

1

The insider secrets that L&D pros want you to know

Insights from the learning and development community.

Jan 19 • Ross Garner

7

1

3 predictions for L&D in 2026

What do the next twelve months have in store?

Jan 12 • Ross Dickie

6

December 2025

Your L&D Dispatch Unwrapped (2025 Edition)

It's that time of year again...

Dec 22, 2025 • Ross Dickie and Ross Garner

2

November 2025

You can deliver 'ROI' without changing behavior

But do you deserve the credit?

Nov 24, 2025 • Ross Dickie

4

Harry Potter and the three-year strategy

How the magical quickly becomes the mundane.

Nov 10, 2025 • Ross Garner

4

Why organizations still need learning designers

Friction is a feature of LXD, not a bug.

Nov 3, 2025 • Ross Dickie

3

October 2025

Learning equals behaviors, behaviors equal outcomes

No more tilting at the impact windmill.

Oct 20, 2025 • Ross Garner

1